Updated: 1 January 2026

44royal Privacy Policy – How We Protect the Personal Data of Malaysian Players

At 44royal, your privacy is more than a legal obligation — it is our genuine commitment. This document sets out exactly what data we collect, how it is used, who can view it, and what rights you have as a Malaysian player.

Quick Summary: 44royal does not sell your data. We do not share your personal information with advertisers. All data is encrypted with 256-bit SSL. You may request deletion of your data at any time.

44royal Privacy Commitment at a Glance
256-bit SSL Encryption
No data selling
Restricted internal access
Right to erasure
No sharing with advertisers
Breach notification

Your Protection

5 Ways 44royal Protects Your Privacy

We take every aspect of data security seriously. Here are the concrete measures we have put in place to safeguard the personal information of our Malaysian players.

256-bit SSL Encryption

All data transmitted between your device and the 44royal protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read while in transit.

Secure Data Storage

Players' personal data 44royal stored on servers protected by multiple layers of security — firewalls, intrusion detection systems, and role-based access controls. Only staff with a verified, legitimate business need may access player data.

Two-Factor Authentication

Account 44royal supports two-factor authentication (2FA) as an additional layer of security. With 2FA enabled, anyone attempting to log in to your account from a new device will be required to enter a verification code sent to your registered Malaysian mobile number.

No Data Selling or Sharing

44royal never sells, rents or trades players' personal data to any third party for marketing or commercial purposes. Your information remains yours — we use it solely to operate the services you request.

Immediate Breach Notification

In the event of a data breach that may affect your account, 44royal committed to notifying you within 72 hours via your registered email and in-platform notifications. We will not conceal any security incident involving player data.

Regular Security Audits

Security system 44royal undergo regular audits and penetration testing by independent third parties. This ensures our infrastructure remains up to date and resilient against the latest security threats in the online gaming industry.


Introduction & Scope

This Privacy Policy explains how 44royal ("we", "platform", or "44royal") collects, uses, discloses, and protects your personal information when you use the website https://44royal.click and all related services. This policy applies to all Malaysian players using the 44royal platform. By registering or continuing to use our platform, you agree to the privacy practices described in this document.

1Personal Information We Collect

44royal collect various types of information to provide and improve our services. Below is a full overview of the data we collect:

Data Type Example Collection Method Required?
Identity Information Full name, MyKad/passport number, date of birth Registration form, KYC verification Yes
Contact Information Malaysian mobile number, email address Registration form Yes
Financial Information Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history Deposit and withdrawal process Yes
Gaming Data Betting history, winnings, slots played, session duration Automated platform system Automatic
Technical Data IP address, device type, web browser, general location Server logs, cookies Automatic
Communications Support tickets, live chat messages, emails to us Direct interaction with customer support Voluntary

We do not collect sensitive information such as biometric data, health information, or racial/religious data unless required by applicable Malaysian law. All data collection is carried out transparently and for legitimate purposes.

2How We Use Your Data

44royal uses the personal data collected solely for the following purposes:

  • Account Management: Creating, verifying and maintaining your player account on the 44royal platform.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as withdrawals to your bank account or e-wallet.
  • Security & Verification: Verifying player identity, preventing fraud, and complying with anti-money laundering (AML) legal requirements.
  • Service Improvement: Analysing usage patterns to enhance the gaming experience, improve the platform interface, and introduce new features relevant to Malaysian players.
  • Customer Support: Responding to enquiries, resolving complaints and providing technical support to players.
  • Service Communications: Sending you important account-related information, 44royal promotions you are eligible for, and updates on key policy changes.
  • Legal Compliance: Complying with applicable Malaysian laws, regulations and regulatory directives.

Direct Marketing: We may send you promotional emails about relevant 44royal offers. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our emails or by contacting our customer support.

3Data Sharing with Third Parties

44royal does not sell, rent, or trade your personal data. However, there are limited circumstances in which we may need to share your data with selected third parties:

  • Payment Providers: Transaction information is shared with Malaysian payment service providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX processors) to process your deposits and withdrawals. These providers are governed by their own privacy policies.
  • Game Providers: Minimum required game data is shared with providers such as Pragmatic Play, PG Soft and Evolution Gaming for technical and licensing compliance purposes only.
  • IT Service Providers: We work with trusted third-party technology service providers for hosting, analytics, and technical support. All such providers are bound by strict data protection agreements.
  • Legal Requirements: We may disclose your data if required by a court order, government investigation or other applicable Malaysian legal requirement.
  • Rights Protection: In cases of fraud, abuse, or legal proceedings, we may share relevant data with the appropriate authorities.
No-Data-Sale Guarantee

44royal has never and will never sell your personal data to any third party for advertising, marketing, or commercial purposes. Your data is not a commodity, and we will never treat it as one.

4Data Security Measures

44royal implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • Encryption in Transit: All communications between your device and 44royal's servers are protected by 256-bit TLS/SSL protocol.
  • Encryption at Rest: Sensitive data such as passwords and financial information is stored in encrypted form within our databases.
  • Strict Access Controls: Access to player data is restricted to staff with a verified, legitimate business need, using a role-based access control (RBAC) system.
  • 24/7 Monitoring: Our systems are continuously monitored for suspicious activity using intrusion detection systems (IDS) and security information and event management (SIEM) tools.
  • Regular Security Audits: We conduct regular vulnerability assessments and penetration testing through qualified independent third parties.
  • Staff Training: All 44royal staff who handle player data undergo regular data protection and cybersecurity training.

While we take all reasonable measures, no security system can guarantee absolute protection. In the event of a data breach that may affect your rights or freedoms, we are committed to notifying you within 72 hours from the date we detected the breach.

5Use of Cookies

Platform 44royal uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of the platform 44royal. For more information on how to manage cookies, refer to your web browser's documentation.

6Your Rights as a 44royal Player

As a player 44royal residing in Malaysia, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request that we correct inaccurate data or complete any data that is incomplete.

Right to Erasure

Request deletion of your personal data when it is no longer needed for the original purpose for which it was collected.

Right to Restriction

Request that we restrict the processing of your data while an issue or complaint is being resolved.

Right to Portability

Receive your data in a structured format for transfer to another platform should you choose to do so.

Right to Object

Object to the processing of your data for direct marketing purposes or certain other purposes at any time.

We are committed to responding to all privacy rights requests within 30 business days. If your request is complex or involves a large volume of data, we may require additional time and will inform you accordingly.

How to Exercise Your Rights

Submit a written request to support@44royal.click with the subject line "Privacy Rights Request". Include your full name, registered email address and the type of request. We will verify your identity before processing any request to ensure your data remains protected.

7Data Retention Period

44royal retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law:

  • Active Account Data: Retained for the duration that your account remains active on the 44royal platform.
  • Financial Transaction Data: Retained for a minimum of 7 years from the transaction date to comply with Malaysian accounting and AML legal requirements.
  • Identity Verification (KYC) Data: Retained for a minimum of 5 years after account closure or the date of last verification, whichever is later.
  • Support Communication Logs: Retained for 2 years for service quality and compliance purposes.
  • Technical & Log Data: Retained for no more than 12 months, after which it is deleted or anonymised.

When data is no longer required, 44royal will delete or anonymise it using secure, irreversible methods.

8Cross-Border Data Transfers

As a platform serving Malaysian players, your personal data is processed primarily within Malaysia. However, in certain circumstances, data may be transferred to other countries when we engage international service providers such as game providers or cloud services.

When a data transfer takes place, 44royal ensures that:

  • The destination country maintains an adequate level of data protection.
  • Appropriate data protection agreements are in place with data recipients.
  • Transfers only occur where necessary to provide the services you have requested.

9Amendments to the Privacy Policy

44royal reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or our services. When we make material amendments, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the platform upon your next login.
  • Sending a notification email to your registered address for significant amendments.

Continued use of the platform 44royal after the amendment takes effect will be considered your acceptance of the updated Privacy Policy.

10Contact Us for Privacy Enquiries

If you have any questions, concerns, or queries regarding this Privacy Policy or how 44royal handle your personal data, please contact our Data Protection Officer through the following channels:

  • Privacy Email: privacy@44royal.click
  • General Support: support@44royal.click
  • Live Chat: Available 24/7 on the 44royal platform

We aim to respond to all privacy-related enquiries within 5 business days. For more complex cases requiring thorough investigation, we will keep you informed of the expected timeline for a full response.

This Privacy Policy was last updated on 1 January 2026 and takes effect immediately. The latest version is always available on this page. We encourage you to review our Privacy Policy from time to time to stay informed about how we protect your data.


Your Data Is Safe with Us

Play with Confidence — Your Privacy is Fully Protected

You now know how 44royal protects your personal data. With 256-bit SSL encryption, a strict no-data-sale policy, and your full rights to access and delete your data, playing at 44royal is a safe and responsible choice for Malaysian players.

256-bit SSL Encryption • No Data Sales • Full Privacy Rights • 24/7 Support


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